Return Policy

Return Policy

Products may be returned within (30) days of receipt and must be unused and in original condition. Lush Hills Candle Co. does not cover return shipping costs or services. In the case of a lost or damaged shipment, we encourage you to contact both us and the shipping carrier to begin the claims investigation process within (3) days of receipt for damaged goods or after (3) days of the scheduled delivery date for orders not received. Please utilize the Contact Us Page or email us at info@lushhillscandleco.com for assistance.

Candle Making Workshop Refund Policy

All ticket sales are final. We do not offer refunds unless the event is officially canceled by the organizer.

We understand that unforeseen circumstances may arise. If you’re unable to attend, your ticket can be redeemed for a future event of equal or lesser value. To request a ticket credit, please email us at info@lushhillscandleco.com with your order number and details.

Thank you for your understanding and support.